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Although lacking details when explaining just how to be customer focused, the CDC recommendations had been clear about what counseling that is client-centered not seem like:

HIV counseling isn’t a lecture. An essential element of HIV counseling may be the counselor’s capability to tune in to the customer so that you can offer support and also to figure out prevention that is specific. Although HIV guidance should stay glued to minimal criteria when it comes to supplying information that is basic it will not be therefore routine it is inflexible or unresponsive to particular customer needs. Counselors should avoid supplying information that is unimportant for their customers and really should avoid structuring counseling sessions on such basis as a data-collection tool or kind. (12)

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